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July 3, 2019 10:14 am

Israeli Private Hospital Chain Goes Digital

avatar by Raphael Kahan / CTech

Exterior of the Ruth Rappaport Children’s Hospital at Rambam Health Care Campus, showing entrance (bottom center) to Pediatric Emergency. Photo: Wikimedia Commons.

CTech – Israeli private hospital chain Assuta Medical Centers is transitioning its customer experience portals to a cloud computing platform by software company Salesforce.com, Assuta announced Monday. The project is estimated to cost “millions of dollars,” Assuta said. Deloitte Israel will oversee the digitization project.

Following the transition, all contact with patients will occur on the Salesforce-operated platform, which will allow all service providers and medical personnel to follow up and communicate with a patient.

Assuta performs around 100,000 surgical procedures and treats approximately 1.25 million patients annually across eight medical centers.

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