Skyline of Toronto, Canada. Photo Credit: Aaron Davis, Wikimedia Commons, June 2020.

The CEO of the Toronto International Film Festival (TIFF) has apologized again for the festival’s decision to cancel and then reschedule the screening of a documentary about the Hamas-led terrorist attack in Israel on Oct. 7, 2023.

“I want to apologize for any hurt, frustration, or disappointment that our communication about the film has caused, and for any mischaracterizations that have taken root,” Cameron Bailey said at a pre-festival event on Wednesday, according to The Canadian Press. “We’re working now — and we will be for a while — to clarify things and to repair relationships.”

Bailey made the comments during his first public appearance since the festival stirred controversy last week when it removed the documentary “The Road Between Us: The Ultimate Rescue” from its official lineup of films. Directed by Canadian filmmaker Barry Avrich, the documentary recounts how retired Israeli Army general Noam Tibon traveled from his home in Tel Aviv to the Nahal Oz kibbutz to rescue his son and his family from Hamas terrorists during the Oct. 7 attack. The film combines news interviews with footage from the deadly massacre.

Bailey said on Wednesday that TIFF originally wanted to showcase the film out of “a desire to share a painful but important story with audiences who choose to witness it,” as reported by The Canadian Press. “That commitment to challenging, relevant screen storytelling remains strong,” he added.

Festival organizers pulled the film last week because of issues with “legal clearance of all footage.” The move sparked widespread outrage from Jewish groups, entertainment industry leaders, and politicians. In response, Bailey apologized on Aug. 13 for disinviting the film and said TIFF was committed to working with the filmmakers to meet the festival’s screening requirements.

The next day, Bailey and Avrich announced in a joint statement that the film has officially rejoined the festival. They reached a resolution that clears up “important safety, legal, and programming concerns” regarding the film after hearing “pain and frustration” from the public, according to their statement.

“TIFF’s communication around [the film’s] requirements did not clearly articulate the concerns and roadblocks that arose and for that, we are sorry,” Bailet and Avrich said. “Both TIFF and the filmmakers have always been committed to presenting diverse perspectives and a belief in the power of storytelling to spark and encourage dialogue and understanding. We thank our audiences and community for their passion, honesty and belief in the importance of film.”

“The Road Between Us” is now slated to make its world premiere at TIFF on Sept. 10 at the Roy Thomson Hall in Toronto. Tickets go on sale for the public on Monday. TIFF will run from Sept. 4-14.