Demonstrators hold Israeli and British flags outside the Law Courts, during a march against antisemitism, after an increase in the UK, during a temporary truce between the Palestinian Islamist terrorists Hamas and Israel, in London, Britain, Nov. 26, 2023. Photo: REUTERS/Susannah Ireland

London’s Luton Airport has apologized to Israeli author Alon Penzel after airport security targeted him with antisemitic comments about Israel before detaining him, The Algemeiner has learned.

Penzel is the author of Testimonies Without Boundaries: Israel: October 7th, 2023, which is an uncensored and verified collection of first-hand testimonies related to the massacre that took place in southern Israel. Penzel is an Israeli citizen, journalist, and former Israeli government spokesperson.

In a formal written note, Luton Airport offered a “sincere and unreserved apology” for an incident that happened at the airport on Nov. 18, 2024, according to UK Lawyers for Israel (UKLFI), which helped the author in his formal complaint against the establishment. Luton Airport said it has also implemented “enhanced training” for its staff members “to reinforce our commitment to ensuring that every passenger is treated with fairness, courtesy, and respect.”

“The safety and security of the airport is our highest priority, and we are required to uphold strict safety and security standards at all times. However, we fully acknowledge that your experience fell below the customer service standards we expect and strive to uphold,” the airport wrote. “We also provide our clear and unequivocal assurance to our Jewish and Israeli passengers — and to you personally — that you are always welcome at London Luton Airport. Discrimination of any kind has no place in our organization.”

Penzel welcomed the apology and said, “I hope that what happened to me will lead to greater awareness and sensitivity going forward.”

In November 2024, Penzel was in the United Kingdom to speak about Testimonies Without Boundaries at a House of Lords event. He was at Luton Airport on Nov. 18 and set to board an El Al flight back home to Israel when the incident occurred with airport security. Penzel believes he was discriminated against and detained unfairly by security guards and police because he is Israeli and Jewish.

After checking in and passing through security, Penzel was stopped by an airport security officer because he was carrying a sign promoting his book and wearing a sweatshirt that said, “End Jew Hatred,” according to UKLFI. The sign was too large to fit into his suitcase, so Penzel was carrying it facing his body.

Penzel claimed a security officer told him that the sign was “political” before making offensive comments referring to the Oct. 7 massacre in 2023 and the history of Israel. The author explained that the sign was used to promote his book and that he was just trying to carry it back home to Israel. Still, the security personnel accused Penzel of protesting and accused Israel of an “illegal occupation since 1948,” UKLFI shared.

Penzel was detained at the departure gate area by “several security guards and policemen,” according to the pro-Israel group of lawyers. His passport was also taken for a period of time, and he was forced to wait in a restricted area while security camera footage from the airport was reviewed.

“I traveled to the United Kingdom to speak about the victims and survivors of the Oct. 7, 2023, atrocity,” Penzel said. “To then be stopped, questioned, and detained while wearing a sweatshirt saying ‘End Jew Hatred’ was shocking and upsetting.”

Following the incident, UKLFI was told that the security guard who stopped Penzel is no longer employed by the airport.

“No passenger should ever be detained or questioned because of their nationality, religion, or the peaceful expression of their identity,” said a spokesperson for UKLFI. “We welcome the airport’s apology and its commitment to improved training. This case highlights the importance of ensuring that security powers are exercised lawfully and without discrimination.”

Daniel Berke of 3D Solicitors, who represented Penzel in his case against the airport, said their client “was subjected to a prolonged and unjustified detention in circumstances that were deeply distressing and publicly humiliating.”

“The apology issued by London Luton Airport is an important acknowledgment that the standards expected of airport security staff were not met on this occasion,” Berke shared in a statement. “We hope the enhanced training measures will prevent similar incidents from occurring in the future.”